Enabling a strategic focus as an extension of the team

about Chase de Vere

"It was an easy decision and a simple transition to Principle Networks." Bob Kelly, IT Director.

Chase de Vere is one of the country’s leading independent financial advisers with 16 offices and more than 200 highly qualified professional advisers across the UK. As a member of the Swiss Life Group, they have £9.8 Billion assets under influence, offering financial advice that spans a wide range of services including pensions, estate planning, care funding and wealth management as well as business protection, employee benefits and workplace financial education.

The Challenge

To partner with a network specialist to extend the in-house networking skills and capabilities, ultimately freeing the internal team to work on strategic projects whilst ensuring proactive, service level backed support to all sites across the UK.

Driven by solutions.

The driver:

Historically, Chase de Vere have relied on their in-house technical team to deliver support of the Cisco network across all 16 locations. The underlying network infrastructure formed the foundation for their digital operations however, aging hardware, a reactive hardware break/fix maintenance agreement and an internal knowledge gap introduced unnecessary risk and a potential headache.

Guided by process.

Key results.


Chase de Vere’s IT team can now focus on strategic tasks that support delivering business objectives.


Principle Networks is a valuable extension to the internal team, plugging any gaps in knowledge or experience, reducing operational risk.


Network related issues are proactively identified and resolved limiting the impact to the business.


Reassurance for Chase de Vere that they have a responsive network partner with the necessary technical expertise.

“We initially engaged with Principle Networks on a token based ad-hoc support model to help with resource. We found their response times & technical expertise to be far better than I have experienced with other IT support companies offering response SLA’s. When my Cisco support contract ended it was an easy decision and a simple transition to Principle Networks. It gives us confidence knowing the network infrastructure is fully supported and taken care of. This gives my team time to focus on more strategic tasks, helping me deliver on my IT strategy to provide as much value to the business as possible”

Bob Kelly, IT Director, Chase de Vere